Our Policies

Pre-Order T&C's

As everything is made in London, when placing a pre-order, please note that our products have a production lead time of 1-3 weeks. This means that your order will be processed and shipped once production is completed. By placing a pre-order, you acknowledge that the item will not be immediately available for shipment.

A Few Things to Note

  • Pre-orders are final once placed. This helps us keep our process efficient and intentional.

  • Your pre-order is confirmed once full payment (including shipping) is received.

  • Got an issue when your piece arrives? Let us know within 14 days so we can sort it out! Returns are accepted after inspection. (More on that in our postage and return page).

  • Any estimated delivery dates provided are based on the current production schedule.

Postage & Returns

We want to ensure your shopping experience is seamless ;) so here are all the details regarding our postage and returns policy.

Our promise to you

Our brand is committed to sustainability, creating high-quality products in London using deadstock and end-of-line fabrics. This approach ensures minimal waste, no mass production, and a focus on eco-friendly practices.

We want you to feel amazing in our pieces, and we’re here to help every step of the way. Questions? Concerns? Just want to say hi? Email us at wassup@teaseonline.com anytime.

Thank you for supporting slow fashion and being part of the Tease community. You’re what makes it all worthwhile. <3 

Privacy Policy

Your Privacy Matters

Tease is committed to protecting your personal information and using it responsibly. Here’s how we handle your data:

What We Collect: We may collect your name, contact details, payment info, and browsing data to process orders and improve your experience.

How We Use It: Your data is used to fulfill orders, provide customer support, and send you updates (only with your consent!).

Sharing Data: We don’t sell your info. It’s shared only with trusted partners like payment processors or delivery services.

Your Rights: You can access, update, or delete your info anytime. Just drop us a line at wassup@teaseonline.com.

Cookies: We use cookies to improve your shopping experience. Check our Cookie Policy for details.

Legal

Intellectual Property: All content on our site, including text and images, is owned by Tease. Don’t reproduce it without permission, please.

Liability: Tease isn’t liable for delays or issues caused by things beyond our control (natural disasters, strikes, etc.).

Governing Law: These terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction to hear any disputes. 

Thanks for choosing Tease!